Record the request
We organise incoming project enquiries by topic and agreed handling route, noting missing details for the responsible person to follow up.
Route enquiries and documents clearly
Give every enquiry a clear route.
When enquiries arrive in different places, their context can get lost. Projektstelle GLS helps organise requests, connect documents and agree the next handling step with the people responsible.
What matters
One request, an identified contact and a clear next step: these are the essentials of the shared overview.
How a project could work
Example: organising project enquiries centrally
Several departments receive questions about a shared project. An overview links each request with the relevant document and contact. Replies are recorded so unanswered questions do not need explaining again when they move between teams.
Our approach
How we work together
Agree the routes
You explain the incoming requests and responsibilities. Together, we agree the categories, contacts and process for passing information on.
Organise incoming material
We structure the enquiries and documents you provide, noting where information is missing or an owner still needs assigning.
Hand over the overview
Your team receives current requests with related documents, named contacts and the next handling step agreed for each item.
Services
How we can help
Assign the documents
Documents are linked to the relevant project and nominated contacts, following the access and sharing arrangements agreed for the work.
Track the next step
We record replies and next steps in a shared overview, keeping outstanding requests visible until they reach the agreed handover point.
Contact
Let’s talk about your project.
Which enquiries or documents need a clearer route? Tell us how they are handled today and which teams are involved.
Positive Group Deutschland GmbH
Freiburg im Breisgau · Germany